About Us

Our Story

Over 20 years of dedicated IT support for small businesses and nonprofits.

From Xcentech to Problem86

Problem86 evolved from Xcentech Computers, founded in 2004 as an answer to the declining level of industry support and the unhappiness of American customers with big-box IT service.

We transitioned from a home-based operation to a commercial office in 2005 to accommodate our growing client base. Problem86 was later established as a subsidiary to focus specifically on small business technology planning, server implementation, and non-profit/government support services.

Through strategic partnerships, we now offer diverse IT solutions including remote support, project planning, server virtualization, and hardware customization. Our commitment to quality service and the values that helped us grow remain a constant barometer of our success.

Team collaboration

Our Core Values

These principles guide everything we do at Problem86.

01

Professional

Our certified engineers bring expertise and dedication to every project, ensuring quality solutions.

02

Prompt

We understand that downtime costs money. Our team responds quickly to minimize disruptions.

03

Honest

Transparent communication and fair pricing. We recommend only what your business truly needs.

2004

Founded

Over two decades of IT expertise

100%

Commitment to Quality

Our constant barometer of success

6

Expert Team Members

Certified professionals ready to help

Arizona

Locally Based

Serving Arizona businesses on-site

Ready to Solve Your IT Challenges?

Let our experienced team provide the professional, prompt, and honest IT support your business deserves.