Privacy Policy

Use of Private Information

At Problem 86, we value the privacy of each of our customers, affiliates, and associates, and take very seriously, the responsibility to safeguard personal information from abuse. Any personal information provided in the general course of using this site, or in the process of settling any dispute arising from the use of this site, including but not limited to name, address, phone number, e-mail address, or credit card or bank account information will be kept strictly confidential.

As such, we will NEVER, under any circumstance, sell, rent, lease, or otherwise distribute personal information in any way unless such distribution or sharing of said information is due to the following reasons:

• It is required to forward your information on to another department or one of our vendors for the sole purpose of providing service or support and/or delivering product.
• It is requested by our lawyers or a government legal entity for purposes of resolving a dispute and/or assisting with pending litigation, arbitration, or lawsuit.

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Cookies

At times this site may employ the use of cookies for the sole purpose of returning a customer to a desired location and/or to set specific user preferences. Despite the hype concerning cookies, their use at this site is in no way used as a spyware tracking mechanism. Our advertisers may employ the use of cookies when visiting our site through their portals and/or links, which are used solely to improve a user's ability to find Problem 86 on the internet. Those cookies are bound by their respective privacy policy.

WE HATE SPYWARE as much as you do!

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Website analytics and privacy choices

We use Internet Crafters to measure page views, link and button actions, campaign referrals, search and AI crawler visits, and structural browser errors. Actions distinguish call buttons, maps or directions, email links, downloads, outbound links, submit-button clicks, and form-submission attempts. A successful response from our contact-form handler records a separate completed-form event without the answers. These actions do not prove that a call connected, an email was sent, or how many different people contacted us.

Ordinary collection includes the page path, time, a temporary session-storage identifier, sanitized campaign labels, and limited action metadata. It does not include form values, visible text, phone numbers, email addresses, raw advertising click identifiers, URL query strings, or exception messages. Crawler request observation is separate; the portal stores a keyed hash rather than the raw crawler IP address.

With Do Not Track or Global Privacy Control enabled, the Internet Crafters browser collector sends reduced-data page-view and generic click counts with minute-rounded times. It uses no session storage, attribution, detailed action categories, extra form-submission events, or browser error reports in this mode. Browser blockers may prevent collection. Our hosting and network providers still process request metadata to deliver the site; reduced-data collection is not a guarantee of legal anonymity.

Exact portal events are retained for 90 days; daily aggregate history and grouped issue records remain afterward. Internet Crafters and our hosting providers process this information to operate and improve the website. For privacy questions or requests, contact support@problem86.com. Without a visitor identity, it may not be possible to locate an individual visit in these reports.

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Mailing Lists/Spam

You always have the opportunity to opt out of receiving communications from Problem 86. We do not take part in SPAM of any kind. Should you give us your e-mail address, it will be used strictly to contact you about services rendered currently or in the past, as well as to respond to inquiries made from you to Problem 86.

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Contact Us

If you have any questions about our Privacy Policy, please contact us: